Capitol City Ford FAQs

Capitol City Ford is home to one of Indiana’s largest Ford inventories with four rooftops. In addition to our extensive selection of new and certified pre-owned vehicles, we offer best prices combining Factory Rebates and Incentives along with our own Capitol City discount that is typically below Factory Invoice.
Capitol City Ford Family has proudly served customers since September of 1980. As a family-owned dealership, we have always made outstanding customer service a top priority. We are impressively different. 
Absolutely! We offer a wide variety of certified pre-owned vehicles from various makes and models. You can browse our current selection by visiting our used inventory page.

At Capitol City Ford, we're committed to providing an exceptional service experience for every customer. Our team includes several Ford Master Technicians who are highly trained and Ford-certified experts in the repair and maintenance of not only Ford and Lincolns but almost any make or model. You can feel confident knowing your vehicle is in capable hands. 

When you bring your vehicle into our service department, it is analyzed using advanced diagnostic systems designed to quickly identify potential issues. With this information, our service technicians can efficiently address your vehicle's needs and help get you back on the road. 

Scheduling service is easy and convenient. You can book your appointment online here. 

Pricing & Finance:

No. Everyone qualifies for the Capitol City Ford online pricing, and you may be able to save even more. Unlike some dealerships that advertise prices based on rebates or incentives that not every customer qualifies for, our online pricing is available to everyone that includes all fees!

Yes, we offer convenient online credit applications so you can begin the financing process before visiting the dealership.

With Capitol City Ford, you can choose to pre-qualify for a specific vehicle or a specific dollar amount without impacting your credit score. Simply complete our pre-qualification request with some basic personal, income, and housing information. Our finance sources will then review your information and typically provide a decision within about five minutes.

Yes. We work with a large number of finance sources to help accommodate a wide range of credit profiles. Every Capitol City Ford customer receives the same upfront pricing and exceptional customer service throughout the buying process.

Absolutely. We'll work with you to explore financing options that fit your situation, including options for customers with little or no credit history. Our finance sources work with a wide range of credit profiles and every customer receives the same upfront pricing and exceptional customer service.

Inventory and Vehicle History:

Yes. A Carfax report link is available with all of our pre-owned vehicles so you can review the vehicle's history before making a purchase.

Yes. We photograph our inventory onsite in natural light to accurately show the condition of every vehicle.

Our inventory changes regularly, but we offer a great selection of new and pre-owned electric vehicles. Contact us today to see how we can help you find an EV that fits your needs.

Pre-Owned Inventory Questions:

Yes. Capitol City Ford offers a variety of quality pre-owned vehicles priced at $20,000 or less. Click here to view our current selection.

Every pre-owned vehicle undergoes a thorough inspection and reconditioning process to help ensure it meets our high standards for quality, reliability, and safety.

Car Financing Questions:

Yes. You can complete our finance application online and provide us with the basic information we need to get started. A member of our team will then follow up with you and guide you through the remaining steps of the purchasing process.

Our financing experts have experience helping a wide range of customers secure vehicle financing, including those with varying credit histories. To explore your options, complete our Get Pre-Approved form or contact our Finance Center directly.

Buying Process:

Yes. We accept most vehicles as trade-ins. Please contact us for additional details and to learn more about the trade-in process.
Yes. Many new vehicle models offer a variety of customization options, including exterior colors, interior features, technology, and other available upgrades.

Protection & services:

Yes. We offer a variety of protection plans designed to accommodate different needs and provide additional coverage for peace of mind.

Logistics:

Yes. Our Sales Department is open Saturdays from 9:00 a.m. to 6:00 p.m., and our Service Department is open Saturdays from 8:00 a.m. to 12:00 p.m.
Yes. We offer convenient online service scheduling, allowing you to request an appointment at a time that works best for you.
An appointment is generally recommended, especially if you're planning to visit during a busy time such as Saturday afternoon. However, walk-ins are always welcome at Capitol City Ford, and a member of our team will be happy to assist you.

Selling a Vehicle:

Yes. We're interested in purchasing cars and trucks, whether you plan to buy another vehicle from us or simply want to sell your current vehicle. We'll make you an offer whether your vehicle is sold on our lot or sent to auction.

The online offer is a real offer and is valid for seven days. If you have an online offer you'd like to redeem, simply bring into our location. After we verify that your vehicle's condition, use, and history match the information you provided, the transaction can be completed. 

In some cases, an offer may be adjusted following the verification process. We only make adjustments when the vehicle's actual condition, use, or history differs from the information originally provided.Â